Patient Relationship Management
Acquire, refer and manage patients throughout your care delivery ecosystem
EcoSoft Health provides Patient Relationship Management tools to help you grow revenue, improve patient satisfaction and become more competitive. It’s a unified CRM-based system and database capable of dramatically increasing your reach and connection with your patients. As the figures below show, patients are looking for you online, they are worth your time and effort to service, and an investment in patient acquisition will yield significant returns.
Your relationship with your patients begins even before they become your patients. Today, many patients use on-line sources to locate a healthcare provider, so the first contact a patient has with you might be through your website. Our solution creates a digital path for your new patients to connect with the right specialists and practices in your care delivery ecosystem. We seamlessly manage and direct both website and inbound phone inquiries to help insure that you handle each patient inquiry the best way possible to improve service, raise patient satisfaction and increase revenue.
A key component of our solution is our proprietary Digital Care Pathways™ technology which automates workflows, notifications, screening and patient referral routing. It insures that your patient interactions are smooth and productive.
- Patient Marketing and Acquisition Convert more consumers to patients and increase revenues from high-value procedures.
- Referral Management Manage and track patient referrals to clinics.
- Patient Tracking Track status and conversion rates to patient.
- Pre-Care Assessments Screen and assess patients prior to care delivery.
- Patient Recruitment for Clinical Trials Accelerate, automate and improve the recruitment, screening and management of patients interested in participating in clinical trials with our software solution.
- Create Inclusion/Exclusion Screens Set up your screening criteria and deploy on your website and all researcher websites.
- Capture Candidate Applications Candidate information is stored in HIPAA and PHI compliant databases.
- Consolidated Across All Research Sites Web-based clinical trial screens can be used on all research site websites with data stored centrally.
- Real-time Data Dashboards Data analysis and dashboards put critical information at your fingertips.
Accelerate, automate and improve the acquisition and recruitment of patients interested in your service offerings.
Digital patient engagement offers the ability to cost effectively enhance care, improve outcomes and elevate the level of health across your entire patient population.
Care Transition Follow-up
Care Team Intervention Alerts
Audit and Compliance
Want More Information?
Thank you for your interest in EcoSoft Health. Please fill out the form below and we will contact you shortly.
Interested in Scheduling a Meeting?
Click the button below to schedule a meeting