Patient Survey Software Now Available

EcoSoft Health Launches Its Patient Survey Software Solution

WANTAGH, NY, Dec 1, 2015 – EcoSoft Health announces the availability of powerful patient survey software tools delivering both standard (CAHPS) and custom patient satisfaction surveys and assessments. The offering enables healthcare providers to improve care provided at all levels: individual providers, sites of care, medical groups and entire provider networks. This automated system provides the tools needed to administer a variety of CAHPS surveys and comply with CMS reporting mandates. In addition to helping with regulatory compliance, the solution provides tools to cost-effectively improve patient outcomes and satisfaction. Surveys can be delivered to patients both remotely and on-site.

The EcoSoft Health Survey Software Tools survey patients using email and specialized PIN-protected web pages. Survey responses are recorded individually by patient. Captured survey data are readily available for dashboard analysis by appropriate members of your provider ecosystem. All results are downloadable for off-line analysis and compliance reporting. Results are immediately available to help identify strengths and weaknesses and to target areas for improvement. Providers can utilize our automated technology to deliver patient surveys on-site via tablet devices or through traditional call center strategies.

"We continue to enhance our patient engagement offerings in our on-going effort to become the leading patient engagement software platform," says Jay Fruin, Founder and CEO of EcoSoft Health. "We are rapidly deploying advanced patient engagement tools that help providers meet regulatory compliance and further the objective of elevating the overall health of their patient populations. We believe in actively engaging patients through the communication channels they are most comfortable with."

Surveys can be delivered as one-time events or part of an on-going Digital Care Pathway®. When integrated into a pathway, the tool can be configured for use in a wide variety of situations to provide a seamless feedback loop between patient, care team and the provider system. Providers can use pre-configured surveys, modified surveys or create their own surveys.

Partial list of pre-configured surveys


CAHPS Surveys

  • Healthcare Provider 12-Month Survey
  • PCMH 12-Month Survey
  • Surgical Care Survey
  • Office Care Visit Survey
  • Nursing Home Resident Survey
  • Nursing Home Family Member Survey
  • Hospital CAHPS (H-CAHPS)

Experience of Care and Health Outcomes (ECHO) Surveys

  • Managed Care Organization (MCO) version of the survey (for adults and children)
  • Managed Behavioral Health Care Organization (MBHO) version of the survey (for adults and children)


Partial list of pre-configured assessments

  • PROMIS Mobility
  • ASES Shoulder Mobility
  • Hip Disability and Osteoarthritis Outcome Assessment(HOOS)
  • Knee injury and Osteoarthritis Outcome Score (KOOS)
  • Neuro-QOL Item Bank v1.0 –Anxiety
  • American Pain Society Patient Outcome
  • Cardiac Catheterization Discharge Questionnaire

For more information about EcoSoft Health, please email

About EcoSoft Health

EcoSoft Health offers a unique software platform that gives healthcare providers the flexibility to deploy customized patient engagement strategies in a variety of care settings. EcoSoft Health can readily deliver solutions for multi-channel marketing campaigns, population health education, care status monitoring and patient satisfaction surveys. Designed to integrate with in-house systems, the platform is a cost-efficient and minimally disruptive addition to a provider's technology portfolio.