Category Archives: Patient engagement

Some Patient Referrals Fall Through The Cracks – So Get Rid Of The Cracks

Misplacing, delaying, or misrouting a referral hurts all parties, but none more than patients. It frustrates them and makes them dissatisfied with their healthcare providers. A delay in access to care could even impact their health. Mishandling referrals impacts provider revenue as well. The Referral Care Transition Our systematic approach to referral management insures that…
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Lost Patient Referrals = Delayed Care Delivery, Dissatisfied Patients and Lost Revenue

Improved care delivery includes full life cycle referral management. Our solution manages physician-to-physician, inter-departmental, outside agency, website and inbound caller referrals. It addresses the issues of timely patient referrals and follow-up, which are especially challenging in large complex delivery systems. It provides a systematic process to route and track referrals: Referrals entered in the system create automated…
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Systematic Referral Management Starts With A System

Would you like systematic assurance that you will never misplace a referral? Would you like to accelerate patient access to care and at the same time generate more revenue? Our Referral Management solution can help. How It Works Our full life cycle Referral Management solution manages physician-to-physician, inter-departmental, outside agency, website and inbound caller referrals. It…
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The Evolution Of Patient Recruitment – New Solutions

Our software addresses a number of patient recruitment, screening and retention use cases, including the creation of a global pool of pre-qualified patients interested in participating in clinical trials. In speaking with many CROs and sponsor companies we have come to realize the tremendous advantage this capability can bring to your organization. With our technology…
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Digital Patient Engagement

Developing a digital relationship with patients can raise satisfaction levels, increase revenue and improve outcomes. A high level of patient engagement is critical to improving the health and level of satisfaction of your patients. Your consumer/patients expect that engagement but rising labor costs and shortages may limit the amount of personal attention your staff can…
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Clinical Trial Patient Recruitment

My team wanted to tackle the biggest challenge facing the success of clinical trials - patient recruitment. I was surprised to learn how much patient recruitment costs. As much as 40% of the total budget for pharmaceutical trials goes toward recruitment. Beyond cost, we found that recruitment is a major cause of trial failure: as…
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Is Your Hospital System Experiencing Competition?

You may have heard the expression "Your competitor is just a click away". That phrase generally relates to a consumer internet purchase, but patients are definitely shopping around more for their healthcare needs. Transitioning to a competitive environment isn’t easy. Competition isn't just about cost. Consumers often weigh other factors more heavily. In healthcare, successful…
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What is the Lifetime Value of a Hospital Patient?

The answer will surprise you - it's very large. Like you, I have seen estimated lifetime values of $1 million or more; but I wanted to develop my own fact-based number. According to CMS (in the 2014 National Health Expenditure Data Fact Sheet), the average patient’s hospital expenditure was $3,047 that year. Considering that average…
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Patient Engagement Report From Gartner – EcoSoft Health

EcoSoft Health prominently identified in latest Gartner Report on the importance of a Patient Engagement Strategy Last week Dr. Richard Gibson, Research Director in the Healthcare Provider analyst group of Gartner, released a report to assist healthcare providers to select Patient Engagement solutions. In the report, Leading HDOs Focus on 12 Categories of Patient Engagement…
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