Improved care delivery includes full life cycle referral management. Our solution manages physician-to-physician, inter-departmental, outside agency, website and inbound caller referrals. It addresses the issues of timely patient referrals and follow-up, which are especially challenging in large complex delivery systems.
It provides a systematic process to route and track referrals:
- Referrals entered in the system create automated notifications
- Referrals are routed by your workflow rules to specific providers and/or schedulers
- Referral information is immediately available to providers through the access-controlled web-based portal
- Referral records seen by the practice scheduler include any pre-screening information (desired appointment day/time, payer details and MR number)
- Practice schedulers view and update only their own referrals
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