To realize the benefits of patient engagement you need a solution capable of addressing your entire patient population. Both broad patient communication and care-specific follow-up can elevate your patients' understandings of their conditions, improve outcomes and provide you the necessary feedback to identify patients in need of acute care.
You should be able to provide appropriate information for each patient care event. That level of communication requires a software platform specifically designed to automate and manage large-scale patient communication. It should be capable of consistently directing care- and condition-specific wellness content to patients, as well as administering surveys and health status questionnaires.
We applied our experience in the world of Customer Relationship Management and customer engagement to healthcare. Our expertise in helping companies improve their relationships with customers drove our design of a technology solution to help healthcare providers manage patient relationships. Our Digital Care Pathways™ deliver care- and condition-specific wellness information, reminders, CAHPS surveys, assessments or questionnaires to your patients in their preferred language.